Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQ)
What does Crafted by Court21 Digital Studio sell?
Crafted by Court21 Digital Studio offers digital products designed to inspire faith, creativity, wellness, and purposeful living. Products may include printable planners, affirmation cards, templates, journals, and other digital resources.
Are these physical products?
No. All products are digital downloads only unless otherwise stated. No physical item will be mailed.
How do I receive my files?
Once your payment is completed, your digital files will be available for instant download. You may also receive an email confirmation with download access.
What file types will I receive?
File formats may include:
- PNG
- JPG
- Canva Template Links
- ZIP Files
The file type will always be listed in the product description.
Can I print my files at home?
Yes! Most products are designed for home printing. You may also use a local or online professional printing service for higher-quality results.
Can I use these products on my iPad or tablet?
Many products are compatible with digital note-taking apps such as:
- GoodNotes
- Notability
- Xodo
- Adobe Acrobat
Please review each listing for compatibility details.
Do you offer refunds or exchanges?
Due to the digital nature of our products, all sales are final. We do not offer refunds, returns, cancellations, or exchanges once files have been delivered.
What if I have trouble downloading my files?
If you experience any issues accessing your files, please contact us and we’ll be happy to help resolve the issue.
Can I share the files with others?
No. Purchases are for personal use only unless otherwise stated. Files may not be shared, redistributed, resold, copied, or used commercially without written permission.
Can I edit the templates?
Some products include editable Canva templates or customizable files. If a product is editable, it will clearly state this in the product description.
Do I need Canva Pro?
Some templates may require a free Canva account, while others may include Canva Pro elements. Product descriptions will specify any requirements.
Why do printed colors look different?
Colors may vary slightly depending on:
- Monitor or screen settings
- Printer settings
- Ink and paper quality
This is normal for digital and printed products.
Are your products available for commercial use?
Unless specifically stated, all products are for personal use only. If you are interested in commercial licensing, please contact us directly.
How can I contact Crafted by Court21 Digital Studio?
For questions, support, or collaboration inquiries, please email info@craftedbycourt21.com.